QUESTIONS AND ANSWERS
What is the function of the Exango platform?
Can I rely on the Exango platform as a secure and trustworthy investment option?
Absolutely, entrusting your investments to our platform involves
minimal risk, and we are committed to enforcing stringent measures to ensure the safety and
security of our esteemed users. As a registered entity in the United Kingdom, our headquarters
are strategically located in the vibrant city of London. Our team boasts extensive expertise in
financial services and digital currency trading, cultivated over numerous years.
Is identity verification required when using the platform?
No verification is necessary for deposits or withdrawals on the
platform.
At what time are earnings deposited into the platform's account balance?
Your account balance accrues earnings every hour, precisely at the
beginning of each hour according to the server's time.
Is it possible to reinvest my capital within the platform without needing to request a
withdrawal?
Absolutely, you can reinvest your funds directly within the Exango
platform. Upon receiving your profits in your account balance, you can choose to use them for a
new deposit without transferring them externally. This method helps you avoid potential delays
or fees linked to deposit transactions.
Are there limitations on the maximum number of simultaneous investments allowed?
There are no restrictions on the number of concurrent investments you
can hold.
Are there fees applied to transactions made on this investment platform?
Using our investment platform incurs no fees. We offer a cost-free
environment for managing investments. However, it's important to note that while we don't impose
transaction fees, digital wallet providers used for deposits and withdrawals may have their own
charges, over which we have no control.
What are the minimum withdrawal amounts?
Bitcoin: 0.0015, Ethereum: 0.0185, Binance Coin: 0.025, Binance Coin
ERC20: 0.025, Binance Coin BEP20: 0.025, Litecoin: 0.055, Dogecoin: 50, TRON: 50, Bitcoin Cash:
0.01, Shiba Inu: 500000, Solana: 0.12, Solana BEP20: 0.12, Ripple: 8, Monero: 0.035, Dash: 0.15,
ZCash: 0.15, Ethereum Classic: 0.25, Ethereum Classic BEP20: 0.25, Tether TRC20: 5, Tether
ERC20: 10, Tether BEP2: 5, Tether BEP20: 5, Tether SOL: 5, Binance USD: 5, Binance USD TRC20: 5,
Binance USD BEP2: 5, Binance USD BEP20: 5, USD Coin: 10, USD Coin TRC20: 5, USD Coin BEP20: 5,
Dai: 10, Dai BEP20: 5, ePayCore: 0.5, PerfectMoney: 0.5, Payeer: 0.5
How long does it usually take to process a withdrawal request after submission?
Your withdrawal request undergoes immediate processing within our
system. Once we receive confirmation from the wallet service provider or the relevant blockchain
of your chosen cryptocurrency, the transfer reflects in your external wallet. However,
transaction confirmation times are beyond our control and can vary from a few seconds to several
days.
Is there a limit on how frequently I can submit withdrawal requests throughout the day?
Feel free to submit multiple withdrawal requests as needed.
Are withdrawal fees covered by your platform?
Absolutely, we cover all network and wallet-related charges, ensuring
you receive the full amount of your requested funds.
Does the platform offer a referral program that rewards members for introducing friends or
family?
Absolutely, our referral structure operates across three levels,
enabling you to earn additional rewards for transactions made by members within your network.
Active team can elevate you to Leader status, unlocking even higher commissions.
What are the referral bonuses available for me to qualify for?
At the moment, the commission rates for the three levels in your team
stand at 5%, 2%, and 1%. However, we can discuss potentially higher individual rates for those
with large and active investor groups.
Do I need to have an active investment to participate in the referral program?
No, active participation in the investment segment of our platform is
not required to benefit from the referral program.
When will the referral commissions be credited to my account?
Once a member of your team initiates an investment, the corresponding
commission for that transaction will be credited to your account balance upon the activation of
their investment.
Would I receive a commission if a team member activates an investment using funds from their
internal account?
Absolutely, you're entitled to referral commissions for all investments
activated by your team members.
Are multiple accounts permitted on the platform?
Operating with a single account is mandatory on our platform. If any
relatives use the same device or IP address to register or access an account on our site, please
inform us to prevent potential issues in the future.
I haven not found the answers I need. What steps should I take next?
If you haven not found the answers you are seeking, we would recommend
reaching out to our support team directly. They will be more than happy to assist you with any
specific queries or concerns you might have.